For you, this means having your due date
"manipulated", paying bogus late
and over limit fees, having your interest
rated unjustly raised, and being charged
for products or services (such as credit
protection) that you never ordered. And
being a good customer is not going to protect
you. Nor will paying your bill on time each
month protect you. Many of the major cards
-- First USA, Chase, Capital One, Providian,
Citibank, Penney's, -- have been sued over
practices regarding unfair billing practices
and blatantly using tactics to cheat you
out of your money. There is plenty of evidence
that indicates most credit card companies
think you are dumb and helpless and will
not take any action. So, they can easily
use dirty tricks to cheat you out of your
money.
These tactics are many, but below are a
few examples:
Not posting your
payment on the day it's received
- Federal law requires credit card companies
to post your payment on the date it is
received. If they fail to do so, they
cannot assess you late charges or added
finance charges. Still, a common tactic
most card issuers use is to post only
those payments received by 9:00 a.m. on
a given date. Payments received at 9:01
a.m. are posted the next day. This results
in significant added revenue for them
in the form of late fees ($29 a pop).
Although major card issuers have payment
processing centers that operate 24-hours
a day, seven days a week, they state that
they will not mark payments received on
Saturday and Sunday until the following
Monday -- bringing in millions more in
$29.00 late fees.
Tricking you
in to paying late - Federal law
requires that credit card issuers mail
you your statement at least two weeks
before the due date, so companies have
to resort to other tactics to get you
to pay late. You know that your credit
card payment is due on the 25th of the
month, or do you? Your issuer might suddenly
change it to the 20th of each month to
try and get you to mail it in late. If
it's received late, they will slap you
with a $29.00 late fee. If it's late two
or more times, they can legally increase
your interest rate dramatically, as much
as 10 points. At various times, several
credit card issuers have even resorted
to not mailing out statements at all to
encourage customers to pay late.
Charging you
for not using your card - This
is a relatively new tactic. Slapping you
with a $25 fee for not using your card
for six months sounds unbelievable. But
unfortunately, you will see more and more
issuers adopt this policy in the future.
Card Cancellation
Fee - This will be another policy
adopted in the near future. Charging you
a significant fee when you close your
account. Customers of Advanta once became
so angry over unscrupulous billing practices
that hundreds of them began closing out
their accounts. Advanta responded by immediately
adopting the policy of charging a $25
to anyone who cancelled their card.
Penalizing you
for carrying a big balance -
If your card has a high balance, don't
be surprised if one day you receive a
letter in the mail telling you that your
interest rate is being increased dramatically
because your card balance is too high.
This tactic is getting more and more common,
so beware. Another tactic is to check
your credit report regularly to see how
much you're charging on other cards. If
they deem it to be excessive, they will
raise your rate with the excuse that you
are a high risk customer.
Credit Insurance
- This scam has been around forever. You
don't need this insurance and, even if
you tried to take advantage of it, you
couldn't. This is one of the greatest
scams the credit card industry ever invented.
For X amount each month, they promise
to pay off your balance if you become
unemployed or ill. But, actually, if you
read the terms very carefully, you will
realize that the odds of you ever getting
a dime out of them are tremendously high.
Sometimes credit card companies don't
even bother to get you to enroll in this
program -- they just sign you up without
your permission and start charging you
for it. Credit insurance is a huge cash
cow for the credit card industry. Imagine
getting people to pay you $10, $20 or
$30 for insurance when you never pay anything
back in claims!